Returns & Exchanges
At 7th Avenue, we want you to love your home as much as we do, which is why we offer a 30-day trial period on all our furniture and home goods. If you are not completely satisfied with your purchase, we provide a streamlined return and exchange process to ensure your peace of mind.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Item
Carefully disassemble your furniture and place it back into its original packaging to ensure safe transit back to our warehouse.
- 3.Schedule a Pickup
Once your request is approved, we will coordinate a convenient time for our specialized logistics partner to collect the items from your home.
- 4.Receive Your Refund
After our quality control team inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.